AI-Powered Efficiency: Agentforce eliminates manual data processing with intelligent, natural language-driven AI agents to deliver real-time sustainability insights and automate disclosure compliance.
Unified Sustainability Data: Net Zero Cloud now integrates with Data Cloud to unify high-volume emissions, energy, and supplier data from across business systems — turning reactive reporting into strategic action.
Investor-Ready Transparency: With built-in compliance tools and audit-ready reporting, Agentforce helps businesses meet CSRD, SASB, and CDP requirements, reducing risk and building investor confidence.
Salesforce has unveiled Agentforce for Net Zero Cloud, a next-generation AI-powered assistant designed to accelerate sustainability reporting, slash operational costs, and increase business efficiency by automating complex compliance tasks and surfacing actionable emissions insights.
“Gone are the days of sifting through spreadsheets,” Salesforce states. Agentforce allows teams to pose natural language queries — like “Identify our least energy-efficient buildings” — and instantly receive insights that would otherwise require weeks of manual analysis. This enables sustainability professionals to spot emission hotspots, optimize resource use, and shift from reactive reporting to strategic sustainability management.
AI Agents That Act Like a Digital Workforce
Built on the Salesforce Trust Layer, Agentforce introduces a suite of agentic AI capabilities to replace manual processes with intelligent automation. These digital agents operate alongside human teams to complete high-effort tasks — such as generating audit-ready disclosure reports — in a fraction of the time.
Agentforce features include:
Insights Gathering: Users can access accurate, real-time carbon and energy data using simple language prompts, allowing for smarter, faster decisions to meet investor, customer, and regulatory demands.
Disclosure Assistance: Agentforce automates responses to major frameworks like CSRD, SASB, and CDP, pulling directly from Net Zero Cloud’s Information Library and saved company documents.
Custom Agent Creation: The no-code Agent Builder empowers organizations to deploy specialized agents for challenges like monitoring water usage anomalies or identifying optimal renewable energy procurement windows.
“Agentforce augments sustainability teams with digital labor — a workforce of intelligent AI agents that work alongside humans to complete time-intensive tasks faster and more efficiently than humans alone,” Salesforce explained.
A Single Source of Truth for Sustainability Data
With Net Zero Cloud now integrated with Data Cloud, Salesforce delivers a unified sustainability data platform that connects information from across business functions — including finance, procurement, operations, and more — without requiring data movement or reformatting.
This enables sustainability managers to combine emissions data from smart meters, travel platforms, and supplier invoices to gain a full 360-degree view of their carbon footprint.
“Net Zero Cloud gives sustainability managers a 360-degree view of their data,” Salesforce said, “turning reactive reporting into strategic action — enabling faster decisions, smarter investments, and measurable progress on sustainability goals that improve financial performance.”
For instance, a user could ask: “Show me the top three facilities with the highest energy consumption per unit of production and their associated procurement costs over the last quarter.” Agentforce would instantly return results, allowing companies to negotiate better energy contracts or identify underperforming assets.
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Investor Confidence Through Trusted, Audit-Ready Reporting
In a landscape where 85% of investors are wary of greenwashing, companies need accurate, trustworthy reporting to secure investment and demonstrate ESG credibility. Agentforce helps meet that demand with:
Automated Disclosure Tools to deliver consistent, compliant reports across multiple frameworks
Centralized Sustainability Content Libraries to reduce error risk and enable consistent messaging
Auditable, Context-Rich Insights to back every report with real data
When preparing reports for stakeholders or investors, sustainability teams can use Agentforce to ask:
“Generate a summary of our progress on reducing Scope 3 emissions related to purchased goods and services, including any associated cost savings from supplier engagement initiatives.”
The tool’s ability to automatically compile audit-ready, comprehensive reports enables companies to build stakeholder trust while freeing up sustainability professionals for more strategic work.
From Reporting Burden to Business Advantage
Sustainability is no longer a box-ticking exercise. With growing regulatory pressure and limited resources, business leaders must demonstrate the financial value of ESG strategies. Agentforce helps bridge this gap.
“With 75% of companies feeling unprepared to manage the complexity of sustainability reporting, Agentforce offers an essential solution — converting ESG from a burden into a business asset,” Salesforce noted.
By combining Agentforce’s reasoning capabilities with Net Zero Cloud and Data Cloud’s data unification, Salesforce offers an all-in-one platform that turns sustainability into a driver of profitability, transparency, and long-term resilience.
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