2025-10-20T09:02:27Z
A major Amazon Web Services outage appears to have brought down many online services including Snapchat and Perplexity.
An AWS status page reports 35 of its tools are affected by the outage.
Other online services that use AWS infrastructure, including Zoom, Strava, and Alexa, also appear to be affected.
A major Amazon Web Services outage appears to have brought down many online services including Snapchat, Signal, and Perplexity.
A status page for Amazon’s cloud unit showed 35 of its tools were affected early Monday morning.
Many other online services that use AWS’ cloud infrastructure, including Zoom, Strava, and Amazon’s Alexa assistant, appeared to be experiencing outages Monday morning according to DownDetector, a site that tracks online outages.
Business Insider has contacted Amazon for comment.
Aravind Srinivas, the CEO of AI startup Perplexity, confirmed in an X post that its service is down. “The root cause is an AWS issue,” he said. “We’re working on resolving it.”
This is a developing story. Check back for updates.
