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Home » Facing Labor Shortages, Warehouses Turn to AI and Temp Help
Supply & Disruption

Facing Labor Shortages, Warehouses Turn to AI and Temp Help

omc_adminBy omc_adminApril 30, 2025No Comments2 Mins Read
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A new report from Instawork shows that while warehouse hiring conditions have improved slightly in 2025, staffing remains one of the biggest challenges facing logistics operators, especially with the added pressure of tariffs, turnover, and pay constraints.

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The annual State of Warehouse Labor survey, based on responses from warehouse leaders across the United States, found that 50% said staffing was easier in 2025 compared to 2024, up from 38% the previous year. Still, operators continue to face major difficulties filling roles like Pick/Pack workers, Forklift Operators, and Shift Leads.

“Warehouse operators are navigating a more complex terrain that demands both consistency and agility in equal measure,” the report states. One key factor: unpredictable import volumes caused by new tariffs, which have led to inventory pull-forwards and hiring freezes in some regions.

To adapt, more operators are relying on temporary labor and AI-powered staffing tools. Instawork reports that nearly half of warehouses now regularly use flexible workers, citing reasons such as demand spikes, absentee coverage, and temp-to-hire evaluations. Shift fill rates on AI-driven platforms, such as Instawork, have exceeded 90%, well above industry averages.

 

“Labor planning has become more complex than ever,” said Maggie Barnett, CEO of LVK and COO of Shiphero. “The ability to scale up or down quickly and confidently is critical to maintaining throughput and service levels.”

One emerging strategy is the layered staffing model, which combines a core full-time team with experienced temp workers and a flexible surge layer. This approach helps reduce burnout, lowers onboarding costs, and improves retention.

Entry-level warehouse pay still ranges from $15 to $22 per hour, although many operators say they have reached a wage ceiling. To attract and keep talent, companies are offering shift bonuses, flexible schedules, and career development paths.

Looking ahead, the report recommends using AI for workforce matching, planning shifts with historical data, and improving training to reduce ramp-up time. As warehouse labor remains tight, operators that combine technology with worker-focused strategies may be best positioned for success in 2025.



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