Partnership integrates ServiceNow ESG and risk management tools with Socialsuite’s AI-powered materiality and stakeholder engagement platform.
Supports compliance with EU CSRD and IFRS Sustainability Standards while streamlining ESG reporting and controls.
Certified solution will be available soon in the ServiceNow Store, backed by joint marketing and rollout plans.
Socialsuite has announced a new integration with ServiceNow aimed at transforming how companies manage sustainability risks and compliance at scale. The collaboration combines ServiceNow’s enterprise ESG and risk management capabilities with Socialsuite’s AI-powered double materiality and stakeholder engagement platform.
The joint solution is designed to support the full spectrum of ESG risk management—covering stakeholder engagement, materiality assessments, reporting, and internal controls—while aligning with frameworks such as the EU’s Corporate Sustainability Reporting Directive (CSRD) and the IFRS Sustainability Standards.
ServiceNow customers will gain access to Socialsuite’s AI-enhanced materiality assessments, providing rapid insights into both financial and impact materiality. At the same time, Socialsuite customers can now adopt ServiceNow’s ESG Management and Integrated Risk Management (IRM) tools to unify governance, risk, compliance, and sustainability workflows.
AI integration will further connect Socialsuite’s benchmarking engine with ServiceNow’s Now Assist for ESG, enabling smarter, automated reporting across ESG and risk domains.
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“Organizations today are navigating unprecedented regulatory challenges and growing complexity in sustainability compliance,” said Seth Forman, CEO of Socialsuite. “In partnership with ServiceNow, we’re delivering a scalable, intelligent solution designed for this critical moment – empowering companies to confidently manage their sustainability risks and obligations with a reliable, streamlined process and platform.”
Mauri Paz, Head of TPRM and Sustainability Products at ServiceNow, added: “Our partnership with Socialsuite enhances the sustainability ecosystem we provide to our customers. Together, we are harnessing AI and automation to simplify sustainability compliance, making it smarter, more efficient, and truly impactful.”
Socialsuite and ServiceNow have already begun integration efforts, with the certified solution set to launch soon in the ServiceNow Store.
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